Process Mapping for Process Improvement
Duration: 2 Days = 1.4 CEUs
List PriceIn-House Training
$995.00Call for Quote

*Early bird discounts available for registrations 60 Days or more in advance.


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Course Objectives

Process mapping is one of the fastest ways to lower errors, increase productivity, and improve customer service. Drawing on years of valuable, real-world experience across a variety of industries, our instructors teach attendees to map their business processes and identify critical areas for improvement.

Your business processes are the real interface with your customers. Analyzing your business processes enables you to develop your organization and improve its effectiveness and quality of work. Managing your key processes efficiently is critical to the success of the company.

Process mapping is a simple way of rediscovering your core processes. Process maps enable you to peel away the complexity of your organizational structure and focus on the processes that are the core of your business. Process mapping allows you to analyze the way your organization really operates, identify opportunities for improvement, implement changes and increase customer satisfaction.

Who Should Attend?

  • Managers

  • System implementers

  • Management representatives

  • System coordinators

  • Change managers

  • Improvement teams

Key Session Topics

What Is a Process Map?
Benefits of Process Mapping
Improve Your Processes through:
  • Eliminating processes that are unnecessary

  • Automating, combining, altering or modifying steps

  • Outsourcing elements of the process

  • Changing the location where steps are done or the people performing them


How to Register

  • Online: Click the "Register Online Now" link to access the online registration form and pay by credit card.
  • Call: USA: 1-800-374-3818, CANADA: 1-877-426-0714. Group Bookings available!